Oceanbleu

Given the sheer beauty of this property and its direct location on the beach, I very much wanted to leave a glowing review. Westhampton Beach holds a special place in my heart as I grew up there as a child and have many fond memories at the old Bath & Tennis club. That said, the overall SEVERE lack of coordination among the two different businesses that now jointly manage the special events venue does not leave customers with a seamless experience, and in turn created significant stress throughout my wedding process (even with a wedding planner in place). My key source of frustration was their events manager- Riley. Her consistent lack of responsiveness and accountability for her missteps was incredibly difficult to deal with. When I first started booking my vendors, their own negative feedback on their past experiences with Riley specifically was my first red flag. Key details were not communicated on her end, including informing us upon booking that 95% of the hotel was already booked solid the night of our wedding (a huge deal given the closest hotel is 20min away in Riverhead), which ties back into my point above re the two sides (hotel and catering) not working closely together in creating a seamless experience for their clients. The hotel sits on a nice span of sand (their key selling point), but Riley also forgot to mention until 6 wks before our wedding that it is the customers job to create a boardwalk/floor to the water once Oceanbleu’s ends (her exact response was “well I didn’t think of it as our brides like to take their shoes off and walk barefoot in the sand”—essentially telling me how my own experience should be)—two weeks before my wedding, as we were already scrambling to sort this out, she remembered to mention a vendor that builds beach floors for them. Many details that needed to be ironed out months in advance became a fire drill as my wedding planner struggled to get a timely response from Riley (at times it took weeks to hear back). On multiple occasions we had to pull Riley’s manager into the mix just to get a response so that we could progress w/ our own planning process. The food and venue location are excellent—but the headache that we endured coordinating with this team offset all of those aspects. The reviews online were already not great on Riley, so I had a sense we were walking into a less than perfect scenario, but the experience was far worse than I could have imagined. I do put this on mgmt as they were made aware of my own experience in detail multiple times, had to step up and help correct some of the errors and should be paying closer attention to their clients feedback—if they were, Riley would not have a job.

WEDDING OF OUR DREAMS!!!! Cannot thank the Oceanbleu staff enough for going above and beyond our expectations. William made our dream wedding and vision come true and was AMAZING. William will pull through with your wedding vision and his staff is incredible...professional, hard working, polite. It is true it can be hard to get in touch with the Oceanbleu team at times but be patient...it's worth it. William and his team have a great eye for where things belong and what looks nice, and he kept the flow of the wedding moving seamlessly. William promised our vision would come to life and he definitely delivered! The food was INCREDIBLE, the set up was beautiful, the afterparty SO memorable. So many of our guests told us it was one of the best weddings they ever went to. There is no wedding venue on Long Island like this...classy, great food, beautiful oceanfront. I cannot get over how hard the staff was working and how polite everyone was. Our bridal attendant, Riley, was so sweet and went out of her way to make sure we all had everything we needed and more! The raw bar was over the top, and the dinners were great. Cannot say enough great things about this place and our experience. Also - don’t mix up the hotel reviews with the wedding venue. They are not related or operated by the same team. The hotel staff can definitely be tough to work with, but it did not affect our magical wedding day. Oceanbleu pulled off our dream wedding and we cannot thank the team enough!

We had a wonderful wedding here. William is absolutely excellent at his job and ensured a smooth stress free day. Everything from start to finish was just perfect.

I just had my wedding there this past Sunday. It was just wonderful everything my husband and I hope for and more. Our families and we are getting so many compliments about the wedding. The food and staff was magnificent. Our special day was a dream come true.

My daughter's wedding at the oceanbleu was just wonderful! She said it was everything she ever dreamed of and more! William and Jessica are a pleasure to work with!