Fox Hollow Catering

Overall we were very pleased with The Fox Hollow. Our wedding day was really beautiful, and the Fox Hollow did a superb job. The food was excellent, the grounds are really beautiful (we had an outdoor ceremony there in July), the reception and cocktail hour rooms are very nice, and the service is great. Our bridal attendant was Courtney, and she was amazing. She was alway right there when we needed something, and her service was absolutely incredible - we couldn't have asked for anyone better. I'm still amazed how she seemed to be everywhere at once, and practically could read our minds, taking care of things before we even asked. Our matr'd, Dan, was average. Complaints/ suggestions were minor, but include: Zachary in the operations department wasn't courteous or helpful, 1) there needs to be smoother transition between the sales,operations, and billing departments - often we ended up dealing with someone different in operations, and it was a bit confusing for us, 2) the operations department seems to be way under staffed, and often didn't return phone calls or emails, and 3) the billing department should send invoices or reminders to the customers when payments are due - we had so many vendors to deal with, that an invoice would have been helpful, rather than a somewhat curt phone call from the billing department telling us our payment was overdue and that if we didn't get them the final payment immediately there would be no wedding. We could have done without that lack of classy service, and it's inconsistent with the rest of the excellent service the Fox Hollow delivers.

I was very pleased with the fox hollow! Our wedding was beautiful and ran very smoothly thanks to our maitre'd Daniel, and BA Courtney! They were awesome, accomodating and attentive! We got married in the garden there which was just beautiful! Cocktail was outside as well and guests raved about it! They did throw in an ice sculputure with our names on it and my name was spelled wrong :( I actually did not see it until someone showed me a picture. My name is not uncommon! Our reception was in the winter garden pavilion which I loved!! It was so pretty! The room was set up beautifully and out cake was AMAZING! We had strawberry shortcake with whipped cream topping and berries on each tier... It's looked and tasted great, again guests raved about it! I did hear the dinner food was ok some dishes were better then others. Overall my family and myself enjoyed the fox hollow, their great service and the venues beauty!

Overall I was pretty happy with the Fox Hollow. We got married in the new room, The Somerley, and we were so incredibly happy with how beautiful the room came out! We did have a misunderstanding with them in the beginning of the planning process, which caused us to have to switch dates, so make sure you get everything they say in writing and you know that you are talking to the correct person when you call. I didn't necessrily find them to be very responsive when I called there, which can become pretty annoying when you are overwhelmed in those final weeks. The food was okay, from what most people said the cocktail hour food was great, but the dinner was typical wedding food. I had expected better food for the dinner because of the reviews that I had seen online. There were three things that annoyed me on the wedding day, although they certainly didn't ruin my day. First, the cake was terrible. I paid an extra $300 to upgrade the cake with fondant and sugar flowers, and it looked like a total mess. The flowers were not the color of the sample I had given them and they were dripping down on the cake, and the fondant was bumpy and looked sloppy. I know that an outside bakery makes the cakes, but it's all done through the Fox Hollow, and I would just assume that the Fox Hollow would choose a competent bakery to make their cakes. Second, the Somerley at the Fox Hollow has private bathrooms, but they are only one person bathrooms. I had guests that were standing there waiting 10 minutes to use the bathroom, when they should have been dancing and enjoying themselves. There are other bathrooms with multiple stalls in them on the other side of the room, and it annoyed me that no one made this clear to my guests. If you see people standing on line waiting for the bathroom, it only seems logical to let them know there are other bathrooms that can be used. Third, when I met with my florist she made it clear to me that I owned the vases that my centerpieces were in. This was a big selling point for me because I wanted my guests to be able to take them home with him. At the end of the night when my guests were leaving with them people from the Fox Hollow were confiscating the vases from my guests. It was incredibly embarassing to have a guest come over to me and tell me that they were basically yelled at and that the Fox Hollow employee came over and took the vase from them. After conficating them from three guests, the Matre'd FINALLY comes over to me and asks me if I purchased the vases! She said that usually the florist comes back the next day for the vases and that's why she was taking them. I found this to be incredibly unprofessional. I should have been asked that question before they took the liberty of taking them from my guests. I still never got one of the vases back from them, but it wasn't really worth the hassel. I know these things probably all seem negative, but overall I really did love the Fox Hollow. These are just small things that annoyed

Fox Hollow was a choice I did not regret! I loved the venue. The people are very helpful and kind. The day of my wedding, this didn't go quite smooth for the reception because guest just did not want to follow seating arrangements and my parents eneded up not having seat; however, Samir my BM and Nathalie my BA sprung into action and took care of everything. The set up of the room was EXACTLY as I wanted. The food was great and service amazing! The hotel next door is beautiful and is an excellent choice to have a wedding!

We were married recently on 12/3/10. We had our cocktail hour in the Briar Fox Room and our reception in the Garden Terrace. The food, the service, and the people were amazing!!! Everything we wanted and needed was there before we even asked for it! We visited almost every reception hall on Long Island in the months planning our wedding. One night my fiance and I had dinner at the restaurant at Fox Hollow and that sealed the deal for where we wanted to get married. The food at the restaurant was so spectacular and the service was so amazing we knew that Fox Hollow would throw an amazing wedding!! We booked our wedding the next day with Dave. Everytime we went to Fox Hollow it was more beautiful then the last time we were there. They have done so many improvements and additions everything was absolutley gorgeous! I would highly suggest Fox Hollow as the perfect place for your wedding!!!